CCTV System Restoration for Retail Business in Santa Rosa

Location: Santa Rosa, California

Client: Local retailer

Service Type: CCTV hardware replacement and system recovery

Overview

A local retailer in Santa Rosa contacted Clear Telecommunications regarding problems with their existing CCTV system. The system included twelve cameras, but several had failed over time, leaving gaps in coverage and reducing overall security. The goal was to restore full functionality without replacing the entire system.

Assessment and Approach

Our team began by evaluating the client’s current setup. The existing CCTV infrastructure — including wiring, power, and recording system — was still in good condition. Only the cameras themselves showed signs of failure, likely due to age or exposure.

Rather than recommending a full system replacement, we focused on identifying hardware that would be compatible with the current system. This included matching resolution, connection type, and power requirements to avoid further modifications.

Work Completed

We sourced suitable replacement cameras and installed them in place of the failing units. Because the core infrastructure remained intact, there was no need to rewire or change the recording equipment. The work was completed with minimal disruption to the business’s daily operations.

Results

The client’s CCTV system is now fully functional again, with all twelve cameras online and providing coverage. By targeting only the failing components, we delivered a practical and cost-effective solution — restoring security without requiring a full system overhaul.