Privacy Policy

Last updated: 01/16/2025

Clear Telecommunications LLC (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), as well as the General Data Protection Regulation (GDPR).

SMS Terms & Conditions: By subscribing to Clear Telecommunications SMS services, you agree to receive text messages from us at Clear Telecommunications will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (707) 823-3830. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.

1 Text / SMS Marketing If you choose to opt-in to SMS communications from Clear Telecommunications LLC, you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to Clear Telecommunications LLC or our affiliated restaurants, as well information related to your orders and account. 2 Consent to Receive Automated Messages You understand that consent to receive automated messages is not a condition of purchase or use of "Company Name" 's services Messages may include but not limited to, order confirmations, updates, and special offers.

3 Frequency of Messages Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates. 4 Opt-Out and Support Options You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm that you have unsubscribed. Should you wish to re-subscribe, you may text "START" to receive SMS messages again. For assistance with the messaging service, text "HELP" or contact us via "Contact Detai

Today

5 Wireless Carrier Rates and Services Wireless message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages. 6 Confidentiality We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Beyond Menu. 7 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.

1. Information We Collect

We collect the following categories of personal data:

Identifiers: Name, phone number, email address, and company name.
Communication
Data: Records of communication via phone, email, or other interaction channels.

2. Purpose of Data Collection

We use personal data for the following purposes:

Service Delivery: To schedule and manage appointments, facilitate communication regarding service updates, and provide customer support.
Customer Communication: To respond to inquiries and provide support.
Compliance: To comply with legal obligations and applicable regulations.

User Consent: Mobile phone numbers are collected with user consent through opt-in forms and direct communication.

No Marketing/Promotional Sharing: Kaizen Property does not share mobile phone numbers with third parties or affiliates for marketing or promotional purposes. Mobile information is only used as necessary to deliver our services and ensure customer support.

3. Data Sharing and Third Parties

We share personal data only with trusted third parties to facilitate our services.

These third parties include:

Twilio: For managing communication interactions.
Vapi: For AI-assisted receptionist services.

These service providers adhere to strict data protection practices and are classified as service providers under CCPA/CPRA. We do not sell or share customer data for cross-context behavioral advertising.

4. Consent and Collection Methods

We collect data based on user consent through:

Opt-In Forms: Personal information is provided by users through consent-based forms on our website.
Direct Communication: Data is collected during interactions initiated via phone or other direct communications with our team or AI assistant.

5. User Rights

We are dedicated to ensuring that our users can exercise their rights under applicable privacy laws. Users have the right to:

Access and Review: Request access to the personal data we have collected.
Correction and Deletion: Request corrections or deletion of personal data.
Opt-Out of Data Sharing: Exercise the right to opt-out of any data sharing practices, including those related to cross-context behavioral advertising.
Limit the Use of Sensitive Personal Information: Request the limitation of the processing of sensitive personal information.
Non-Discrimination: We will not discriminate against any user who chooses to exercise their rights under the CCPA or CPRA.

To exercise these rights, please contact us at [support@cleartelecommunications.com]. We will verify your identity before processing any requests.

6. Data Security Measures

We implement robust security measures to protect personal data, including:

Encryption: All personal data is encrypted both in transit and at rest.
Access Controls: Only two authorized team members have access to personal data.
Data Retention: Personal data is retained only as long as necessary for the fulfillment of services and legal compliance, after which it is securely deleted. Specific retention periods vary by data type and can be provided upon request.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will promptly delete it.

8. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or other direct communication methods before they take effect. We encourage you to review this policy regularly to stay informed of any updates.

9. Do Not Sell or Share My Personal Information

In compliance with CCPA/CPRA, Kaizen Property provides a “Do Not Sell or Share My Personal Information” option for California residents. To exercise this right, please visit our [dedicated link] or contact us at [support@cleartelecommunications.com].

10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Clear Telecommunications LLC
Email: [support@cleartelecommunications.com]
Phone: (707) 823-3830
Address: 2544 Cleveland Ave. Santa Rosa, CA 95403