Privacy Policy

Last updated: September 13, 2026

Clear Telecommunications LLC (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information under applicable law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

SMS Terms & Conditions

If you opt in to SMS from Clear Telecommunications LLC, we may text the mobile number you provide about estimates, job scheduling, and project updates for low-voltage work you requested (security cameras, access control, structured cabling, phone systems, Starlink, and related installation work). Messages may be automated. Consent to receive texts is not a condition of purchase or of using our services.

For help, reply HELP or call (707) 858-5580. To opt out, reply STOP at any time. You will receive a confirmation and will not get further texts from us unless you text START to opt back in. Message frequency may vary. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

We do not share mobile numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Service providers may process this information only as needed to store your inquiry, deliver messages, and support our services.

1. Information We Collect

Identifiers and inquiry details: name, phone number, email address, company, service address or city, services requested, project details, referral source, and any consent choices you submit
Communication data: records of phone, email, SMS, website form, or other conversations with our team or AI receptionist
Website data: requested pages, technical request information used for security and delivery, and—when optional cookies are permitted—online identifiers, campaign information, and interactions such as estimate requests or contact-link clicks.

2. Why We Collect It

Service delivery: estimates, job scheduling, project updates, and customer support
Customer communication: replies to inquiries
Compliance with legal obligations
Phone numbers are collected to respond to inquiries. Permission to receive text updates is optional and is requested separately; leaving the SMS checkbox unchecked does not prevent you from submitting an inquiry.

Clear Telecommunications LLC does not share mobile numbers with third parties or affiliates for marketing or promotional purposes. Mobile information is used only as needed to deliver our services and support.

3. Data Sharing and Processors

We use service providers to operate our website, store and deliver inquiries, and support customer communications. These include:

Twilio: communications
Vapi: AI-assisted receptionist
Vercel: website hosting and request processing
Neon: database storage for website inquiries and delivery records
Microsoft 365: delivery of inquiry notifications to our team

These operational providers process information to support the services described above. We do not sell inquiry contact details or provide mobile numbers for third-party marketing. Optional Google analytics and advertising measurement are described below; those services may receive online identifiers when you permit optional cookies.

4. How We Collect Data

Opt-in forms on our website
Direct communication by phone, email, SMS, or our AI assistant

5. Your Rights (CCPA/CPRA)

You may request access to, correction of, or deletion of personal data; opt out of sale or sharing; limit use of sensitive personal information; and exercise these rights without discrimination. Contact us at support@cleartelecommunications.com. We will verify your identity before processing a request.

6. Security and Retention

We use encryption in transit and at rest, limit access to authorized team members, and retain personal data only as long as needed for services and legal compliance, then delete it. Retention periods vary by data type and are available on request.

7. Children’s Privacy

Our services are not for anyone under 18. We do not knowingly collect children’s personal information. If we learn we have, we will delete it.

8. Updates

We may update this policy from time to time. Material changes will be communicated by email or other direct contact before they take effect.

9. Do Not Sell or Share My Personal Information

We do not sell inquiry contact details. Some disclosures of online identifiers for advertising may be considered sharing under applicable privacy law. To decline optional analytics and advertising on this browser, use the Cookie preferences button available on every page and choose Decline optional cookies. You can also submit a privacy or opt-out request by emailing support@cleartelecommunications.com or calling (707) 858-5580.

10. Contact

Clear Telecommunications LLC

Email: support@cleartelecommunications.com

Phone: (707) 858-5580

Address: 2544 Cleveland Ave Suite 206, Santa Rosa, CA 95403

Website Analytics, Advertising, and Cookie Choices

Our website uses Google Analytics 4 to understand website visits and Google Ads to measure advertising responses. Optional Google tags are not loaded until you permit optional cookies. If you accept them, Google may receive online identifiers, page and campaign information, and events such as a submitted inquiry or a call, text, or scheduling-link click. Our inquiry conversion events use a submission identifier; we do not include your name, email address, phone number, or project message in those events.

You may accept or decline optional cookies, and change your choice using the Cookie preferences button on any page. Declining does not prevent browsing, submitting an inquiry, or contacting us. Your choice is saved in this browser; another browser or device may require a separate choice. Necessary inquiry processing, security checks, and delivery records continue to operate without optional cookies.

When permitted, campaign information may be stored with your inquiry to help us understand which marketing led to the request. For more about Google’s processing, see Google’s Privacy Policy and how Google uses information from sites that use its services.