Privacy Policy

Last updated: August 16, 2026

Clear Telecommunications LLC (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information under applicable law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

SMS Terms & Conditions

If you opt in to SMS from Clear Telecommunications LLC, we may text the mobile number you provide about estimates, job scheduling, and project updates for low-voltage work you requested (security cameras, access control, structured cabling, phone systems, Starlink, and related installation work). Messages may be automated. Consent to receive texts is not a condition of purchase or of using our services.

For help, reply HELP or call (707) 823-3830. To opt out, reply STOP at any time. You will receive a confirmation and will not get further texts from us unless you text START to opt back in. Message frequency may vary. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories in this policy exclude text-messaging originator opt-in data and consent; that information will not be shared with any third parties.

1. Information We Collect

Identifiers: name, phone number, email address, and company name
Communication data: records of phone, email, SMS, website form, or other conversations with our team or AI receptionist

2. Why We Collect It

Service delivery: estimates, job scheduling, project updates, and customer support
Customer communication: replies to inquiries
Compliance with legal obligations
Mobile numbers are collected with consent through opt-in forms and direct communication

Clear Telecommunications LLC does not share mobile numbers with third parties or affiliates for marketing or promotional purposes. Mobile information is used only as needed to deliver our services and support.

3. Data Sharing and Processors

We share personal data only with service providers who help us operate:

Twilio: communications
Vapi: AI-assisted receptionist

These providers are service providers under CCPA/CPRA and may use personal information only to perform those services. We do not sell personal information and we do not share customer data for cross-context behavioral advertising.

4. How We Collect Data

Opt-in forms on our website
Direct communication by phone, email, SMS, or our AI assistant

5. Your Rights (CCPA/CPRA)

You may request access to, correction of, or deletion of personal data; opt out of sale or sharing (we do not sell or share for cross-context behavioral advertising); limit use of sensitive personal information; and exercise these rights without discrimination. Contact us at support@cleartelecommunications.com. We will verify your identity before processing a request.

6. Security and Retention

We use encryption in transit and at rest, limit access to authorized team members, and retain personal data only as long as needed for services and legal compliance, then delete it. Retention periods vary by data type and are available on request.

7. Children’s Privacy

Our services are not for anyone under 18. We do not knowingly collect children’s personal information. If we learn we have, we will delete it.

8. Updates

We may update this policy from time to time. Material changes will be communicated by email or other direct contact before they take effect.

9. Do Not Sell or Share My Personal Information

Clear Telecommunications LLC does not sell personal information and does not share it for cross-context behavioral advertising. California residents may still submit a “Do Not Sell or Share” request by emailing support@cleartelecommunications.com or calling (707) 823-3830.

10. Contact

Clear Telecommunications LLC

Email: support@cleartelecommunications.com

Phone: (707) 823-3830

Address: 2544 Cleveland Ave Suite 206, Santa Rosa, CA 95403